Awnings that are factory-fitted to our RVs are disabled from use.
Our decision to disable the awnings was not an easy one, rather the result of an extremely high incidence of awning damage caused by inattention of Guests and incorrect use.
Awnings are an extremely expensive item to replace when damaged and it can take anywhere from six weeks to six months to receive replacement awnings or parts from the factory.
Awnings are intended for shade from the sun, not as rain shelters.
The weight of excessive water on the awnings, along with strong winds, both result in significant damage to awnings.
Guests who experienced damage while the awning was in use often found they were unable to retract the awning to drive the unit, resulting in unnecessary delays to their vacations.
As awning damage is not covered under CanaDream's insurance coverage, Guests are responsible for the full cost of repair or replacement. While Guests may initially say they are happy to accept that cost, they don't realize they may be faced with a damage bill for thousands of dollars.
We appreciate that our decision may cause some inconvenience for Guests however, in the interests of all parties, we have disabled the awnings from use.